People
CategoryEncouraging teamwork
Strong teams are at the very core of any successful business and often produce far greater results than lone geniuses.
Teamwork allows sta..
Embracing complaining customers
When confronted by a customer with a complaint, all businesses really want to do is make them go away. However, this is a step in the wron..
Changing the way you interview job candidates
The entire recruitment and interviewing process is currently undergoing a lot of changes. Social networking sites such as LinkedIn are bec..
Managing poor performance
Performance management comprises a significant part of a business owner’s role, however, underperformance is often avoided and can lead to..
Motivating your employees
One of the more challenging aspects of managing staff is working out how to keep them motivated. Motivated employees are not only more pro..